Microsoft Dynamics 365 Fundamentals (CRM)

The Microsoft MB-910 course, also known as “Microsoft Dynamics 365 Fundamentals (CRM),” provides an introduction to the core concepts of Dynamics 365, focusing on Customer Relationship Management (CRM) applications. This course covers the functionality and features of Dynamics 365 Sales, Marketing, Customer Service, and Field Service. It is designed for individuals seeking foundational knowledge of Dynamics 365 CRM and its role in business processes, helping students prepare for the MB-910 certification exam. The course is ideal for IT professionals, business stakeholders, and functional consultants looking to enhance their understanding of Microsoft’s CRM solutions.